Privacy Policy

At NIERA Shoes, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Personal details: Name, email, phone number, shipping and billing address.

  • Order details: Product selections, payment information (processed securely via third-party gateway).

  • Usage data: IP address, browser type, and interactions with our website (via cookies).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate order updates and customer service information.

  • Improve our website, services, and customer experience.

  • Send promotional offers (only if you have opted in).

3. Cookies

  • We use cookies to enhance your browsing experience.

  • You can manage cookie preferences in your browser settings, but disabling cookies may limit functionality.

4. Data Protection

  • We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

  • Sensitive information, like payment details, is encrypted and handled by secure third-party providers.

5. Sharing Information

We do not sell or rent your personal data.
We may share your information only with:

  • Trusted third-party service providers (e.g., payment gateways, delivery partners).

  • Authorities when required by law.

6. Your Rights

You have the right to:

  • Request access or correction of your personal data.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your account or data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy periodically. Please check this page for any changes.

9. Contact Us

If you have questions or concerns about your privacy, please contact:
📩 Email: info@nierashoes.lk
📞 Phone: +94 763 811 770